Kakiya Privacy Policy — Your Information Is Safe With Us
Last updated: 2025. kakiya is committed to protecting the personal information of platform users. This policy explains what data we collect, how we use it, and what your rights are.
What Information We Collect
When registering on the kakiya platform, necessary identifying information is collected, including your name, mobile number, email address, and date of birth. National ID or passport details may be requested for identity verification, and these are stored in a completely secure manner. When you engage in betting or gaming on the platform, related transaction data and game history are automatically recorded. Technical information about your device type, browser type, IP address, and usage patterns on the platform is also automatically collected. When completing payments, transaction reference numbers and payment method details are saved; however, card numbers or bank passwords are never stored. If you contact our support team, the details of that correspondence are also kept under secure management.
Purpose of Information Use
The information collected is primarily used to manage your account, verify your identity, and ensure secure transactions. kakiya analyzes your usage patterns to further improve platform services and experience. Transaction data is regularly monitored for anti-money laundering and fraud detection purposes, all in the interest of your security. Where applicable, information may be used to fulfill legal or regulatory obligations under Bangladeshi law. Your contact information is also used to provide customer support and send important platform-related notifications. Data is also analyzed to ensure responsible gaming and take necessary steps to protect users.
Sharing Information with Third Parties
Kakiya never sells or shares your personal information with third parties for commercial purposes. However, information necessary for service delivery may be shared with payment processors and technology service providers. These partners are bound to protect data under our privacy policy and may not use it for their own purposes. We may be required to provide certain information under legal orders or directives from competent authorities in Bangladesh. Limited information may be shared with other regulatory bodies in cases involving fraud investigations or security threats. In every such instance, we ensure that only the minimum necessary amount of information is shared.
Data Retention & Security Measures
All your personal information is stored on secured servers using industry-standard encryption technology. All communication between you and the platform is encrypted via SSL/TLS protocols, preventing third parties from intercepting your data. Account data access is restricted to authorized personnel only, and their access activities are regularly audited. Data is retained for specified periods under legal obligations; once that period has passed, data is securely deleted. In the event of a security breach, we will notify affected users as quickly as possible and take the necessary steps. Our security measures are regularly reviewed and updated to ensure the highest level of protection.
Your Rights & Controls
You have the right to view, correct, and request deletion of your own information. You can update your profile information at any time through your account settings. If you no longer wish to receive marketing messages or notifications, you may request to unsubscribe at any time. Upon requesting account closure, all information except that which must be retained under legal obligations will be deleted. To submit any data-related requests or complaints, contact our support team; we are committed to responding within 30 business days. Maintaining your control over your information is at the core of our privacy policy.
Policy Changes & Contact
Kakiya reserves the right to modify this privacy policy at any time, and users will be notified at their registered email address for significant changes. Continued use of the platform after a revised policy is published will be considered as your acceptance of the new policy. The date at the top of the page indicates the date of the most recent update, so you can always tell when the policy was last changed. If you have any questions or concerns about the privacy policy, email [email protected] and our team will respond as soon as possible. This policy is drafted in compliance with applicable data protection laws and regulations in Bangladesh and follows international best practices.